Adding the ID check to the DigiD app from abroad

Identity documents that meet the ID check requirements :

• your valid Dutch driving licence
• your valid Dutch passport or identity card

To add the ID check you need a phone or tablet with an NFC reader. The NFC reader reads information from the chip in your identity document.

The following phones and tablets meet the ID check requirements:

Android smartphones and tablets

• with Android OS 7.0 or higher
• with an NFC reader (check your device’s specifications to find out whether it has an NFC reader).

iPhones

• model 7 or newer
• with iOS 13.2 or higher

Watch the instruction video

1. Make sure the NFC reader on your phone is on (it is on by default on iPhones).
2. Open the DigiD app on your phone or tablet.
3. Enter your PIN.
4. Tap the menu in the upper left corner of the DigiD app.
5. Tap ‘ID check’.
6. You’ll now see a page with information about the ID check. Tap ‘Next’.
7. On the next screen, select which Dutch identity document you want to use for the ID check, then tap ‘Start scanning’.
8. Scan your identity document:
   • iOS: Hold the middle of the identity document up to the top of your device. You’ll see the progress of the scan in a progress bar on your screen.
   • Android: Hold the identity document up to the back of your device. Keep it there for about 10 seconds. You’ll see the progress of the scan in a progress bar on your screen.
9. Once the document has successfully been scanned, you’ll receive the notification ‘ID check completed’.

Once you’ve added the ID check you’ll see a green check mark next to ‘ID check’ in the DigiD app menu.

You can now use the app to log in to all organisations that use DigiD login.

If you don’t have a Dutch identity document that meets the requirements you can’t add the ID check to the DigiD app.

How can I still view and update my data?

If you use a recognised form of eID from another European country other than DigiD, you may be able to use it to log in to organisations that require the ID check.

If you don’t have any other form of eID, contact the organisation you want to log in to. Ask whether there is another way to access and update your data.

If you don’t have a phone or tablet that meets the ID check requirements, for example, because the device you have doesn’t have an NFC reader, you can use someone else’s device. Download the CheckID app on that device. Use the CheckID app to establish a secure connection and add the ID check to your DigiD app.

What you need

• An activated DigiD app on your own device.
• A Dutch identity document of your own that meets the requirements.
• A phone or tablet belonging to someone else that meets the requirements for the CheckID app. Download the CheckID app for Android or iOS to this device.

Identity documents that meet the ID check requirements

• your valid Dutch driving licence
• your valid Dutch passport or identity card

Devices that meet the requirements for the CheckID app

Android smartphones and tablets:

• with Android OS 6.0 or higher
• with an NFC reader

iPhones:

• model 7 or newer,
• with iOS 13.0 or higher

Step-by-step plan for adding the ID check using the CheckID app

1. The person helping you must download the CheckID app for Android or iOS on their device.
2. Have the person helping you open the CheckID app and tap ‘Start’.
3. They’ll then see an overview page setting out the steps to take. Tap ‘Next’. The app will now ask for a verification code.
4. Open your own DigiD app and enter your PIN.
5. Tap ‘Verification code’.
6. Enter the verification code in the CheckID app and tap ‘Next’.
7. Use the DigiD app to scan the QR code in the CheckID app, and tap ‘Confirm’ in the DigiD app.
8. The person helping you will need to be involved again in the next steps. Tap ‘Next’ in the CheckID app.
9. Indicate which Dutch identity document you’re going to use for the ID check. Then tap ‘Start scanning’.
10. Hold your identity document up to the back of the phone near the top.
11. The CheckID app will establish a secure connection with DigiD and will add the ID check to your DigiD app. In your DigiD app you’ll see a green check mark next to ‘ID check’ in the menu. The ID check is now complete.

After adding the ID check

Once you’ve added the ID check you’ll see a green check mark next to ‘ID check’ in the DigiD app menu.

You can now use the app to log in to all organisations that use DigiD login.

If your identity document and device meet the requirements but you’re unable to add the ID check, try these tips:

• Double check that the NFC reader on your phone or tablet is enabled.
• Make sure that you’re carrying out the ID check correctly. Hold your identity document right up to the back of your device. It won’t work if there’s too much space between the NFC reader and the chip in your identity document. Sometimes you may have to move the document around slightly until there’s a connection. See also the instruction video on adding the ID check to the DigiD app.
• If there is a case on your phone or tablet, take the case off and try again. Most devices make a sound when they connect with the chip in the identity document.
• Metal objects (such as a table) can interfere with the NFC reader’s signal. Hold the identity document in your hand or set it somewhere else and try again.
• If you’re using an iPhone, hold the middle of the identity document up to the top of the device.
• If you’re using an Android phone, hold the identity document up to the back of the device.
• For Samsung devices, the NFC reader doesn’t work when the device is in power saving mode. Turn power saving mode off, then close the DigiD app and open it again.
• If you’re using an Apple device, turn off private browsing mode.

Still having issues?

Even without the ID check you can still log in to most government organisations, including the Tax Administration (Belastingdienst) and the Social Insurance Bank (SVB). Without the ID check, however, you can’t access or update additional sensitive personal data, such as information about your health.

How can I still view and update my data?

If you use a recognised form of eID from another European country other than DigiD, you may be able to use it to log in to organisations that require the ID check.

If you don’t have any other form of eID, contact the organisation you want to log in to. Ask whether there is another way to access and update your data.